Senior Manager – Product Design at Beacon Power Services

Role overview

Beacon Power Services is seeking a strategic and systems-focused Senior Manager – Product Design to lead and scale design capabilities across the organization’s product portfolio. This role is responsible for defining the long-term design vision across the company’s software platforms.

The position will guide the development of the company’s design language, user experience strategy, and research practices to ensure products meet global software design standards while supporting mission-critical infrastructure environments.

The successful candidate will establish user-centered design principles, strengthen visual and interaction quality, and build scalable design systems that deliver usability, clarity, and consistency across complex and data-driven product ecosystems.

Job title: Senior manager – product design

Location: Lagos, Nigeria or Accra, Ghana
Department: TEC – Technology
Reports to: Director – Product Design
Work arrangement: Hybrid (2 days in the office, 3 days remote)

Company mission

Beacon Power Services is a technology company providing electrical grid management software and advanced network analytics solutions for utility providers across Africa. The company was founded with the mission to expand reliable electricity access for more than 400 million people living in African cities and to lead the continent’s power sector through data, innovation, and technology-driven solutions.

Key responsibilities

Design vision and strategy

• Define and communicate a long-term product design strategy aligned with company objectives.

• Integrate design thinking into strategic planning and product roadmap development.

• Advocate for user-centered decision-making at the leadership level.

Enterprise UX and systems design

• Lead the design of complex and data-intensive systems.

• Convert highly technical workflows into intuitive, scalable, and efficient user experiences.

• Establish and enforce standards for accessibility, usability, and inclusive design.

• Develop and evolve an enterprise-grade design system to ensure consistency across products and interfaces.

• Define governance frameworks, documentation practices, and reusable component standards.

• Work closely with engineering teams to ensure high fidelity between design concepts and implemented code.

Research, metrics and cross-functional collaboration

• Establish structured UX research practices including usability testing, field studies, and behavioral analytics.

• Define measurable UX performance indicators and track design impact.

• Drive data-informed iteration and continuous improvement of product experiences.

• Create feedback loops between Product Management, Engineering, and Commercial teams.

• Ensure design decisions balance user value, business priorities, and operational realities.

Managerial responsibilities

• Define and manage the annual operating plan for the function, including workforce and financial planning.

• Oversee and optimize departmental budgets.

• Make strategic decisions regarding resource allocation.

• Build, structure, and scale teams to support long-term design capability development.

• Establish performance management frameworks, succession planning, and leadership development programs.

• Ensure governance, risk management, and operational maturity across the function.

• Develop standardized and scalable systems that enable consistent execution across regions.

What we’re looking for

Professional and technical strengths

• Experience in product design within SaaS, enterprise software, or complex technology environments.

• Demonstrated experience building and scaling enterprise-grade design systems across multiple products.

• Strong portfolio reflecting systems thinking, large-scale platform design, and complex workflow architecture.

• Experience designing data-intensive dashboards, operational tools, or mission-critical enterprise platforms.

• Deep expertise in UX research methodologies and the ability to institutionalize research practices across teams.

• Proven ability to link design strategy to measurable business outcomes such as adoption, retention, and revenue growth.

Leadership and interpersonal strengths

• Ability to collaborate effectively with multicultural and geographically distributed teams.

• High degree of autonomy and accountability within a hybrid work environment.

• Ability to influence senior stakeholders and align cross-functional teams around a shared product vision.

• Strong commercial awareness and the ability to connect user experience investments to business value.

• Strategic mindset capable of navigating ambiguity and driving clarity across complex product ecosystems.

• High ownership mentality with accountability for long-term design quality and organizational maturity.

• Executive-level communication skills with the ability to present effectively to leadership and external stakeholders.

Nice to have

• Experience working in infrastructure, energy, or fintech sectors.

• Experience operating in emerging markets.

• Exposure to AI-driven or data-driven product environments.

• Fluency in French.

Recruitment process

Step 1 – Application review
The Talent Acquisition team will review your application to evaluate your experience, qualifications, and overall suitability for the role.

Step 2 – Behavioral and cognitive assessments
Selected candidates will complete behavioral and cognitive assessments to evaluate working style and alignment with the company culture.

Step 3 – Technical assessments
Candidates advancing to this stage will complete technical evaluations designed to assess problem-solving ability and key technical competencies.

Step 4 – HR and culture fit interview
Candidates will meet with the Talent Acquisition team to discuss professional background, motivations, and alignment with the organization.

Step 5 – Technical excellence interview
The final stage involves an interview with the hiring team to assess technical expertise and confirm alignment with role expectations.

How to Apply

Interested and qualified candidates should apply using the link below