Job summary
This role focuses on delivering exceptional customer service while supporting sales growth and maintaining strong client relationships. The position involves managing customer interactions, responding to inquiries, and promoting products through outbound communication to help achieve and exceed sales targets.
About Mshel Homes.
Mshel Homes began with a small team dedicated to transforming the real estate landscape. Establishing itself as a trusted name, Mshel Homes navigated the challenges of the COVID-19 pandemic by diversifying its offerings to become the most exceptional real estate company.
Location: Port Harcourt, Rivers State
Job Title: Customer Care Representative
Key responsibilities
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Respond promptly and professionally to customer inquiries.
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Address customer complaints effectively and provide appropriate solutions.
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Maintain accurate records of all customer interactions.
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Conduct outbound calls to promote products and services.
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Meet and exceed established sales targets.
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Build and maintain long-term relationships with clients.
Qualifications
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Bachelor’s degree in Business, Marketing, or a related field.
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Minimum of 3 years’ experience in customer service.
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Demonstrated record of achieving sales targets.
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Strong communication and interpersonal skills.
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Proficiency in CRM software.
Rewards to Employees
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Competitive salary.
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Performance-based incentives.
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Opportunities for career growth.
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A dynamic work environment.
To apply for this job email your details to hr@porthacourt.mshelhomes.com