Sales Agents in PalmPay Limited in Port Harcourt.

About the Role

Flexi Microfinance Bank is expanding its Mobile Installment product nationwide and is seeking enthusiastic and customer-focused Sales Agents in Port Harcourt to support this growth. In this role, successful candidates will be stationed at designated 3C HUB retail outlets, where they will engage walk-in customers, promote the bank’s phone financing solution, and guide clients through the onboarding and application process.

The position requires strong communication skills, persuasive selling ability, and a genuine interest in helping customers access mobile devices through flexible payment plans.

Key responsibilities

• Engage walk-in customers at 3C HUB retail locations and promote Flexi MFB’s mobile installment financing product.

• Clearly explain product features, payment plans, eligibility requirements, and financing terms in a professional manner.

• Assist customers with onboarding procedures, application submissions, and required documentation.

• Provide accurate product information, respond to inquiries, and address customer concerns to ensure a seamless customer experience.

• Collaborate with store staff and Flexi MFB operations teams to facilitate efficient loan processing and approvals.

• Monitor and record daily leads, applications, conversions, and other assigned sales performance metrics.

• Follow up with prospective customers to ensure completion of applications and final approvals.

• Ensure strict compliance with Flexi MFB sales guidelines, customer verification procedures, and KYC requirements.

• Represent the Flexi MFB brand professionally while maintaining high standards of customer service and satisfaction.

Requirements

• Minimum qualification of OND, NCE, or an equivalent certificate.

• Previous experience in sales, field marketing, retail banking, or telecom product sales is an added advantage.

• Strong communication, persuasion, and negotiation abilities.

• Ability to work effectively in a fast-paced retail environment with frequent customer interaction.

• Basic understanding of consumer lending and mobile phone markets is preferred but not mandatory.

• Computer literacy and the ability to use smartphones or digital onboarding tools efficiently.

• A results-oriented mindset with a strong focus on achieving and exceeding sales targets.

Key competencies

• Customer service orientation

• Confidence and resilience

• Ability to quickly build rapport with customers

• Accountability and professionalism

• Goal-oriented approach with strong follow-through

Compensation and benefits

• Guaranteed monthly basic salary of ₦70,000

• Transportation allowance of ₦20,000

• Unlimited performance bonuses based on phone installment sales (₦1,000 per phone sold)

• Training, coaching, and professional growth opportunities

• Additional performance incentives and rewards