Sales Promoters – Abuja Nigeria

About the Role

Flexi Microfinance Bank is expanding its Mobile Installment product across the nation and is looking for enthusiastic, customer-focused Sales Agents to join our team. In this role, you will be stationed at designated 3C HUB retail outlets, where you will engage walk-in customers, promote our phone financing solution, and guide them through the onboarding and application process. This position demands strong communication skills, persuasive selling ability, and a passion for helping customers access mobile devices through flexible payment plans.

Job Title: Sales Agent – Mobile Installment Product

Location: Nationwide (Stationed at 3C HUB Retail Outlets)
Job Type: Full-time

Key Responsibilities

• Actively approach and engage walk-in customers at 3C HUB retail locations to promote Flexi Microfinance Bank’s mobile installment financing product.

• Clearly explain product features, payment plans, eligibility criteria, and financing terms to customers in a professional manner.

• Assist customers with the onboarding process, submission of applications, and provision of required documentation.

• Provide accurate product information, address customer inquiries, and resolve concerns to ensure a smooth customer experience.

• Collaborate closely with store staff and Flexi MFB operations teams to ensure efficient loan processing and approvals.

• Track daily leads, applications, conversions, and other sales metrics as assigned.

• Follow up with pending customers to ensure the completion of applications and final approvals.

• Ensure compliance with Flexi MFB’s sales guidelines, customer verification processes, and KYC (Know Your Customer) requirements.

• Represent the Flexi MFB brand professionally and maintain strong customer satisfaction and service standards.

Requirements

• Minimum qualification: OND, NCE, or equivalent.

• Previous experience in sales, field marketing, retail banking, or telecom product sales is advantageous.

• Strong communication, persuasion, and negotiation skills.

• Ability to work effectively in a fast-paced retail environment with daily customer interaction.

• Basic understanding of consumer lending and the mobile phone market is preferred but not required.

• Proficient in computer use and able to effectively operate smartphones or digital onboarding tools.

• A result-driven mindset with a focus on achieving and exceeding sales targets.

Key Competencies

• Customer service mindset

• Confidence and resilience

• Ability to build rapport quickly

• Accountability and professionalism

• Goal-oriented with strong follow-through

Compensation & Benefits

• Competitive guaranteed monthly basic salary of N70,000

• N20,000 transportation allowance

• Unlimited bonuses based on phone installment sales (N1,000 per phone sold)

• Comprehensive training, coaching, and growth opportunities

• Performance incentives and rewards.

Method of Application